I am not able to enter the class. I cannot login to the live session.

Created by Ken Institute, Modified on Mon, 18 Aug, 2025 at 4:05 PM by Ken Institute

To join the live session, please follow the steps below:

  1. Log in to the LMS and click on “Dashboard.”

  2. Scroll down to locate the “Webex Meeting” section and click on “Join” next to the session details.

Alternatively:

  • Go to Quick Links > Launch Course > Webex Meeting

  • Locate the most recent session and click “Join.”


If you're unable to access the session:

  • Please check your internet connection.

  • Try using a different browser (Google Chrome is recommended).

  • If the issue still persists, kindly share a screenshot or the exact error message you're receiving.

For further assistance, feel free to contact us at support@keninstitute.com.


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